Forward Deployed Engineer (UK Based)

The role

You will embed with customers to map workflows on the Duvo platform and turn them into running agents. You will write integration scripts, agent configurations, and data transformations to deliver business impact.

What you will do

• Embed with customers from kickoff through go-live and beyond
• Map customer workflows directly on the Duvo platform
• Improve underlying processes and redesign broken flows
• Translate business logic into agent behavior
• Configure and ship agents against real customer systems
• Write integration code, scripts, and prototypes
• Debug live agents in production environments
• Build and own the working relationship with customer stakeholders
• Run working sessions and hold your own with technical counterparts
• Capture reusable patterns, templates, and runbooks

Required qualifications

• 5+ years in roles where you've shipped against real customer environments
• Hands-on with modern AI tooling: LLMs, agent frameworks, prompt engineering, evals, MCP, retrieval
• Strong systems thinking and engineering judgment
• Process design instinct
• Comfortable in code-adjacent territory: SQL, Python or JS scripting, APIs, JSON, webhooks, light data work
• Able to lead a working session, manage a stakeholder, push back on bad scope, and explain trade-offs
• Fluent English
• Living in the UK, or relocating there before you start

Nice to have

• Retail, e-commerce, or CPG background
• Fluency in any operational domain (supply chain, procurement, category management, merchandising, finance ops, supplier management, warehousing)
• Familiarity with ERPs and enterprise stacks
• Additional European languages

Benefits

• Small, sharp team that values ownership and candor
• Real product and culture leverage from day one
• Customer-facing impact
• Competitive comp including equity
• Option to trade cash for equity

Before you apply

• Must be living in the UK or relocating there before you start
• Case study (~4 hours) to ship something small to production (fully compensated)

About the company

Duvo brings AI to life inside customer workflows using the Duvo platform.