Product Manager - Payments

The role

You will own the roadmap for the operational backbone of the Payments product. You will work with Finance, Engineering, and Operations to optimize settlement, billing, commissions, and reconciliation.

What you will do

• Own the overall Payments roadmap
• Define weekly goals and milestones for the product squad
• Work closely with internal stakeholders like Finance
• Translate finance narratives into technical requirements
• Translate technical realities into language Finance and Ops can act on
• Design systems for automated commission flows, supplier reconciliation, and billing
• Prioritize internal needs against customer-facing work
• Break complex, undefined problems into a clear way forward
• Use quantitative and qualitative analysis to back calls

Required qualifications

• Fluent in payments including settlement, reconciliation, commissions, FX, and chargebacks
• Ability to design systems for automated commission flows, supplier reconciliation, and billing
• Ability to translate between Finance and Engineering
• Ability to prioritize ruthlessly
• API-literate
• Ability to handle ambiguity

Nice to have

• exposure to travel-specific payments (BSP, IATA, virtual cards, agency settlement)

Benefits

• Work From Anywhere - work abroad for part of the year
• Duffel Travel Allowance
• Enhanced parental leave
• Sabbatical options
• Shoreditch office near Liverpool Street
• Regular team socials
• Competitive salary
• Potential equity

About the company

Duffel is rebuilding the infrastructure that underpins the travel industry. They were part of Y Combinator S18's cohort and are backed by Benchmark, Blossom, Index Ventures and Kima Ventures.