Deployment Strategist

The role

You will work closely with customers to help them implement and use Duna's product. You will manage relationships within complex enterprise dynamics and perform project management during the deployment phase.

What you will do

• Work closely with customers to help them successfully implement and use Duna's product
• Manage relationships and collaboration within complex enterprise dynamics
• Detailed and intense Project management during deployment phase
• Break down and prioritise product requirements and requests early in the implementation proces
• Collaborate closely with product, engineering, and growth to improve implementation flows and customer experience
• Help shape how Duna works with customers by improving documentation, tooling, and processes

Required qualifications

• Comfortable working at the intersection of technology, product, and customers
• Structured and seasoned project- and stakeholder management
• Clear communicator who enjoys explaining complex ideas in simple, human terms
• Strong problem solver who stays calm in ambiguous or fast-moving situations
• Systems thinker

About the company

Duna's mission is to redefine identity for the global economy. The company is backed by investors including CapitalG and Index Ventures.