(Founding) Solutions Engineer

The role

You will be a technical partner to Account Executives from the first call to go-live. You will run integration workshops, scope customer needs, and demo the API, webhooks, and data model.

What you will do

• Be the technical partner to Account Executives from the first call to go-live
• Run integration workshops with customer engineering teams
• Scope what a customer needs to get live and find the simplest path
• Demo Duna live and answer questions on API, webhooks and data model
• Be the first line between customers and engineers
• Bring customer feedback back to product and engineering to improve docs

Required qualifications

• Experience as a solutions engineer, solutions architect, integration engineer or in a similar customer-facing technical role
• Experience writing integrations
• Knowledge of webhooks, auth and system mapping
• Ability to hold a room of senior engineers
• Comfortable switching between several customers and workstreams in the same day
• Happy to travel regularly to meet customers
• Fluent English
• Comfortable reading code and building a working integration against an API

Nice to have

• Other languages
• Experience in payments, identity verification, fraud, or other integration-heavy products like CRMs

Before you apply

• Please read through our website in detail

About the company

Duna is a remote-first team aiming to redefine identity for the global economy. They are backed by investors including CapitalG and Index Ventures.