Global Head of AI Deployment & Partner Delivery (Paris)

The role

This person will lead and grow the global AI Deployment team to make high-impact Dust deployments repeatable at scale. They will personally lead complex customer deployments and build a partner delivery network to ensure consistent customer success.

What you will do

• Lead and set direction, priorities, and standards for the global AI Deployment team.
• Hire and develop deployment leaders and practitioners.
• Build a single deployment method for Dust and partner teams to follow.
• Define deployment leadership roles and partner delivery criteria.
• Personally lead complex, high-priority, and first-of-their-kind deployments.
• Help customer leaders define AI transformation and identify valuable workflows.
• Design change programs including executive sponsorship and communication plans.
• Build a high-quality partner delivery network through onboarding and training.
• Track adoption after launch and hand off to Customer Success.
• Turn lessons from engagements into reusable playbooks and templates.

Required qualifications

• At least 6 years of experience leading and developing customer-facing deployment or delivery teams.
• Experience leading complex enterprise deployments or transformation programs.
• Experience building or improving a deployment methodology, professional services model, or delivery function.
• Experience leading organizational change alongside technology rollouts.
• Understanding of how systems integrators, consultancies, and implementation partners staff and deliver.
• Ability to turn around engagements at risk from scope, staffing, or technical complexity.
• Credibility with customer executives, partner leaders, and technical practitioners.
• Hands-on, low-ego leader with a builder's instinct.
• Comfortable traveling to customers and partners.
• Understand how agents work in practice: prompting, context, tool use, retrieval, evaluations, reliability, and cost.
• Ability to design evaluation approaches connecting AI performance to business outcomes.

Nice to have

• Machine-learning engineer

About the company

Dust empowers AI Operators at the world's fastest-moving companies to rewire how work gets done using enterprise-grade governance and flexible model choice. The company is backed by Sequoia and serves customers like Datadog, 1Password, and Cursor.