Solutions Engineer

The role

You will act as a technical bridge between the sales team and prospective customers. You will demonstrate how the AI operating system adds value through technical demonstrations, use case scoping, and technical evaluations.

What you will do

• Partner with the Sales team to articulate Dust's value proposition
• Provide product demonstrations to technical and business stakeholders
• Help customers identify high-value use cases
• Create and configure custom LLM agents in Dust
• Own the technical evaluation from customized demos to pilots
• Onboard prospects onto the platform and drive pilot use-cases to completion
• Represent the voice of the customer with Product and Engineering teams
• Develop and maintain expertise in Dust's API capabilities and prompt engineering
• Educate customers on maximizing value from generative AI

Required qualifications

• Meaningful experience in a combination of technical and customer-facing roles
• Proven track record of helping customers unlock value from sophisticated software products
• Experience conducting effective technical demonstrations
• Ability to translate complex concepts to diverse audiences
• Excellent communication and presentation skills
• Strong technical aptitude with understanding of API concepts and generative AI prompt engineering principles
• Passionate about educating customers of various backgrounds on new technologies
• Ability to speak to both the technical and business value of a solution

Nice to have

• Experience with AI/ML technologies, particularly generative AI and LLMs
• Background in productivity tools, knowledge management, or workflow automation
• Coding experience to understand API implementations and create custom demos

Benefits

• Relocation support including a stipend up to €10k
• Support finding an apartment in Paris
• Support with residence and work permit-related procedures
• Significant equity package
• Health insurance for you and your dependents
• New MacBook Pro or Linux machine, monitor, keyboard, etc.
• Regular team events and offsites

About the company

Dust empowers AI Operators at the world's fastest-moving companies to rewire how work gets done. The company is backed by Sequoia and serves customers like Datadog, 1Password, Cursor, Clay, Vanta and Persona.