Ema
IT Engineer
San Francisco Bay Area, Remote. Posted a month ago
The role
The IT Engineer will own the corporate IT environment end to end. You will run corporate IT by systematically automating it using agentic tooling to remove manual work.
What you will do
- Treat every recurring manual task as an automation candidate using AI coding tools to design autonomous workflows.
- Shift JML lifecycles to policy-driven automation.
- Programmatically maintain tool inventories, track utilization, and reclaim unused licenses.
- Manage fleet MDM while automating OS patching, encryption baselines, and continuous drift detection.
- Generate audit evidence for SOC 2, ISO 27001, and AI governance frameworks.
- Standardize IT runbooks, manage integration registries, and deliver Tier 1/2 support with defined SLAs.
- Act as the in-house expert for Finance and HR regarding tool or subscription administration.
Required qualifications
- Strong drive to eliminate repetitive work using AI coding tools, Python/Bash scripting, and API integrations.
- 0–2 years of experience managing Cloud/SaaS infrastructure, Okta/IdP, Google Workspace, and MDM platforms.
- Strict adherence to security protocols.
- Precise documentation habits.
- Sound judgment when handling compliance risks.
- Exceptional clarity in technical writing and verbal communication.
Benefits
- Certain roles may be eligible for variable compensation, equity, and benefits.
About the company
Ema builds AI Employees for HR, IT and Finance. The company is headquartered in Silicon Valley with offices in London, Bangalore and Vancouver.