Software Engineer, Full Stack - UK

The role

You will build and ship production AI agents that integrate with systems like SAP, ServiceNow, and Workday. You will own the full lifecycle from discovery and build to evaluation and launch while working directly with enterprise customers.

What you will do

• Design and ship production agents embedded in Teams, Slack, intranets, voice lines, and email.
• Own the full lifecycle including discovery, build, eval, launch, and reliability maintenance.
• Work directly with leaders at global enterprises to extract processes and decide agent or workflow needs.
• Push patterns found in the field back into the core product as new connectors, primitives, and tooling.
• Prototype fixes and work with product and platform engineering to make them general.

Required qualifications

• 5+ years of relevant engineering work building and scaling end-to-end production systems
• Strong backend fundamentals including algorithms and data modeling
• Comfort in more than one language, especially Python and Go
• Proven problem-solving in fast-changing, ambiguous environments
• A builder's mindset and high agency
• Comfort working directly with customers
• Clear, direct communication with technical and non-technical audiences

Nice to have

• Built or deployed LLM systems in production
• Opinions about evals
• Familiarity with agent tooling, RAG pipelines, MCP, and prompt engineering
• Been a founder or founding engineer
• Experience integrating enterprise applications like HRIS, ITSM, ERP, and ticketing
• Worked with distributed, global teams and multi-tenant SaaS environments

About the company

Ema builds AI Employees for HR, IT and Finance to handle busy work across the employee experience. The company is headquartered in Silicon Valley with offices in London, Bangalore and Vancouver.