Emergence Capital Partners

Forward Deployed Engineer

San Francisco. Posted 10 months ago

The role

You will work with large customers to solve critical problems and ship solutions. This role sits at the intersection of engineering, product, and customer success.

What you will do

  • Partner with enterprise customers to understand requirements and scope projects
  • Build and ship features, integrations, and customizations
  • Own the full cycle from problem identification to production deployment
  • Develop domain expertise and act as a technical advisor
  • Translate customer feedback into product roadmap inputs
  • Collaborate with sales and core engineering to prioritize revenue-driving work
  • Create technical documentation, training materials, and implementation guides
  • Support customer onboarding and feature adoption

Required qualifications

  • 4+ years of software engineering experience with strong coding skills in Python, TypeScript, or similar
  • Experience in a customer-facing technical GTM role: FDE, solutions engineer, technical consultant, or similar
  • Ability to context-switch between building and selling
  • Strong communication skills to explain technical concepts to non-technical stakeholders
  • Experience with enterprise software, integrations, or building on top of existing customer systems
  • Comfort with ambiguity and ability to scope and execute projects with minimal direction
  • Track record of shipping production code and delivering measurable customer outcomes
  • Willingness to travel for customer engagements (typically 20-40%)

Nice to have

  • Previous experience as an FDE at Palantir, solutions engineer at Scale AI, or similar customer-facing technical GTM role
  • Background as a technical founder or early startup engineer
  • Domain expertise in financial services, legal, healthcare, or other enterprise SaaS verticals
  • Experience with AI/ML systems, data pipelines, or analytics infrastructure
  • Consulting background with technical implementation experience
  • Experience at a company selling into enterprise customers with complex requirements

About the company

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