EXP - AI Software Engineer

The role

You will be the technical owner of a luxury travel company's internal business systems and a key owner of a new operational platform. You will map existing Quickbase applications, build workflows and automations, and design integrations between various systems.

What you will do

• Map existing Quickbase applications including tables, relationships, formulas, reports, dashboards, roles, permissions, Pipelines and workflows
• Work with sales, operations and leadership to understand business rules
• Maintain and improve Quickbase covering data structure, formulas, permissions, data quality, de-duplication, auditability and performance
• Build workflows and automations for various business processes
• Design and build integrations between Quickbase and CRM, email, telephony, transcription, document, finance, vendor and travel services
• Build modern dashboards, role-specific workspaces and web-based tools
• Decide what should stay in Quickbase and what is better handled by custom software or another system
• Apply AI selectively to tasks such as transcription, extraction, classification, summarization, search and drafting
• Work safely with sensitive client data using access controls, secure credentials, logging, monitoring, audit trails and staging environments
• Document key systems, decisions and processes

Required qualifications

• Strong relational database skills, including data modeling, keys, relationships, normalization and data integrity
• Meaningful experience building or maintaining a structured business system
• Experience with formula logic, multi-step automation, scheduled processes, workflow rules and cross-system integrations
• Real API engineering experience: REST, JSON, webhooks, authentication, data mapping, error handling and retries
• Strong experience with at least one production programming language, such as Python, JavaScript/TypeScript or PHP
• Modern web development skills (HTML, CSS, JavaScript) and experience with a frontend or full-stack framework
• Sound production judgment: testing changes, planning for failure cases, protecting live data and using staging or controlled environments
• Practical experience with modern AI or language-model APIs
• Ability to explain technical trade-offs clearly to non-engineers and work independently with a remote team
• Working hours with strong overlap with Pacific Time
• Advanced English required
• Familiarity with AI tools

Nice to have

• Quickbase
• Speech-to-text or transcription pipelines
• Operational reporting and analytics
• CRM integrations and data migration
• Background in travel, hospitality, events, logistics or another operations-heavy service business
• Security or privacy work involving customer information

Benefits

• Remote/flexible work
• Highly competitive compensation in US dollars
• Opportunities for personal and professional development
• Mentorship, coaching and training as needed
• Part of a multicultural community of tech experts
• Selective paid training
• Mentorship programs
• Referral programs

Before you apply

• Only considering candidates located in Latin America

About the company

Empirical empowers early and growth stage tech companies to create the right products in the right way by providing Product & Technology Leadership and Product Development Teams. They are a people first company that focuses on Latin America to find exceptional talent.