Encord
Quality Systems Lead
London. Posted 2 months ago
The role
You will own how Encord measures data quality for AI labs and enterprise teams. You will build automated evaluation systems and manage a dedicated audit team of ten specialists in India.
What you will do
- Build automated dataset quality evaluation and root-cause detection
- Hire, train, calibrate and manage a dedicated audit team of around ten specialists in India
- Turn audit output into labelled ground truth to train and validate the automated layer
- Own the quality standard for every data type delivered
- Build scoring systems to rank annotator and reviewer performance
- Set pass thresholds for certification gates
- Report quality KPIs to leadership and customers
- Work with Project Management on remediation
- Own the unit economics of quality
- Partner with Product and Engineering to bring quality measurement into Encord platform
Required qualifications
- 4+ years owning both technical and operational outcomes in a data, AI or service delivery environment
- Hands-on Python and SQL
- Practical experience applying models to a quality or evaluation problem
- Sampling methodology and agreement statistics applied to real production data
- Experience hiring, training and managing a team
- Track record of building a quality framework or function
Nice to have
- Direct experience of annotation, evaluation or model-training workflows
- A STEM degree, or a background in data science or research engineering
- Multilingual delivery and linguistic quality assessment
Benefits
- Competitive salary, commission, and meaningful equity
- Clear, accelerated growth opportunities
- Strong in-person culture: 4 days/week
- Daily team lunches & dinners
- Annual learning & development budget
- Comprehensive health, dental, and vision coverage
- US employees: 18 paid vacation days plus US public holidays
- UK employees: 25 paid vacation days plus UK public holidays
- Frequent travel opportunities across the U.S., London, and Europe
- Bi-annual company offsites & monthly socials
About the company
Encord is the data layer for Physical AI and enterprise, serving as core infrastructure for 300+ of the world's leading AI teams. The team includes founders, scientists, quants, researchers, and former Olympians.