Encord

Technical Program Manager

London. Posted 2 months ago

The role

Technical Program Managers will run high-stakes human data projects end to end for frontier AI labs and physical AI companies. You will translate machine learning requirements into annotation workflows and manage the quality and delivery of data for specialist domains.

What you will do

  • Own delivery of projects including throughput, quality and timeline
  • Translate complex machine learning requirements into clear annotation workflows
  • Become an expert on project annotation standards and resolve edge cases
  • Maintain quality through process refinement, auditing and structured feedback loops
  • Train and coach annotation teams
  • Measure annotator performance and manage staffing decisions
  • Allocate tasks and manage the queue to meet throughput and quality targets
  • Instrument projects with acceptance criteria and sampling plans
  • Produce delivery reporting for customers and surface risks early
  • Partner with Product and Engineering on process and tooling improvements

Required qualifications

  • 3–7 years of professional experience, ideally combining operational delivery with analytical work
  • Demonstrated end-to-end ownership of complex, multi-stakeholder workflows
  • Working proficiency in Python or SQL
  • Direct experience managing, coaching or performance-managing a distributed workforce
  • Track record of holding quality and throughput at the same time
  • Experience translating a detailed technical specification into instructions

Nice to have

  • direct experience of annotation, evaluation or model-training workflows

Benefits

  • Competitive salary
  • Commission
  • Meaningful equity
  • Clear, accelerated growth opportunities
  • Strong in-person culture: 4 days/week
  • Daily team lunches & dinners
  • Annual learning & development budget
  • Comprehensive health, dental, and vision coverage
  • UK employees: 25 paid vacation days plus UK public holidays
  • Frequent travel opportunities across the U.S., London, and Europe
  • Bi-annual company offsites & monthly socials

About the company

Encord is the data layer for Physical AI and enterprise, serving as core infrastructure for 300+ leading AI teams. The team includes founders, scientists, quants, researchers, and former Olympians.

Technical Program Manager at Encord | JobZoey