Deployment Strategist

The role

You will own the business rollout plan including workflow discovery, success criteria, customer coordination and go-live readiness. You will work with users and sponsors to choose use cases and coordinate stakeholders across implementation and change management.

What you will do

• Work with users and sponsors to choose use cases with a clear business outcome and a feasible path to production
• Balance customer impact, feasibility and time to value
• Agree acceptance criteria, owners, user testing and the milestones needed for a dependable go-live
• Coordinate business users, IT, FDEs and customer success across implementation, change management and the ongoing-account handoff
• Explain the recurring needs that should shape Endex's roadmap

Required qualifications

• Problem-Solving Experience: worked through ambiguous customer or operational problems
• Business Acumen: connect a workflow to the decisions and outcomes it supports
• Technical Judgment: understand enough of the product to scope a feasible deployment
• Customer Trust: challenge assumptions constructively with users and executives
• Deployment Judgment: turn an ambiguous customer goal into a scoped implementation, manage dependencies and keep business and technical stakeholders aligned

Nice to have

• Consulting or forward deployment experience
• Experience deploying AI products
• Deep knowledge of a professional workflow

Benefits

• Health & Dental Insurance
• Monthly Wellness Stipend
• 401K Matching

About the company

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. They are backed by the OpenAI Startup Fund.