Business Systems Analyst

The role

You will translate operational needs into system requirements and practical improvements. You will work across teams on data quality, workflow configuration and integrations between internal tools.

What you will do

• Gather requirements, map processes and define acceptance criteria before changing a shared system.
• Work with platform owners on data models, workflow automation and reliable integrations across business tools.
• Work with technical owners on reliable integrations and consistent records.
• Trace inconsistent records to the process or integration that created them and fix the underlying cause.
• Coordinate user acceptance testing, documentation and rollout.

Required qualifications

• Configured or analyzed business applications and workflows.
• Understand the operational need behind a requested feature.
• Can trace an inconsistency to its source.
• Test changes and maintain a clear decision record.
• Can turn an ambiguous request into a clear specification, diagnose data-flow issues and explain the downstream effects of a change.

Nice to have

• CRM or recruiting systems experience
• SQL, API or integration experience
• Experience with CRM administration, API integrations, SQL or business-process automation

Benefits

• Health & Dental Insurance
• Monthly Wellness Stipend
• 401K Matching

About the company

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. They are backed by the OpenAI Startup Fund.