Account Manager

The role

You will own commercial expansion within existing customers. You will identify new teams and buying groups, run expansion proposals and negotiations, and partner with CSMs.

What you will do

• Map Account Expansion by finding additional teams, workflows and buying groups
• Qualify New Scope by connecting customer priorities and product value to expansion opportunities
• Close Additional Scope through discovery, proposals, commercial negotiations and procurement
• Coordinate Account Coverage with CSMs and deployment teams
• Maintain Expansion Discipline by keeping account plans, stakeholder maps and expansion forecasts accurate

Required qualifications

• Managed ongoing B2B customer relationships
• Recognize an opportunity without losing sight of customer value
• Track commitments across several accounts
• Work with both daily users and senior sponsors
• Developed new buying relationships inside existing accounts and converted additional use cases into commercial growth

Nice to have

• Enterprise SaaS account management
• Experience with financial or professional services customers
• Experience running business reviews

Benefits

• Health & Dental Insurance
• Monthly Wellness Stipend
• 401K Matching

About the company

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. They are backed by the OpenAI Startup Fund.