Customer Success Associate

The role

You will help organizations get the most out of Easygenerator. You will guide customers through onboarding, build relationships, and support their long-term success.

What you will do

• Proactively engage customers to maximize adoption and value realization.
• Support the Customer Success team in achieving renewals and expansion goals.
• Deliver onboarding sessions, product trainings, and webinars.
• Partner with Customer Success Managers to track customer health and identify growth opportunities.
• Improve and scale the onboarding experience.
• Represent the voice of the customer internally to help shape product development and customer strategy.

Required qualifications

• Excellent command of English language.
• Bachelor degree or higher.
• 0-1 years of relevant working experience.
• Natural ability to teach.
• Excellent listening and organizational skills.

Benefits

• Being part of a fast-growing scale-up environment
• Working in an international team (40+ nationalities)
• Opportunities to develop yourself
• Working in a fun & international environment

About the company

easygenerator is a fast-growing scale-up in the EdTech space.