Business Operations Manager (NY or SF)

The role

You will own business-critical projects end to end with specific metrics and deadlines. You will build company systems including trackers, dashboards, automations, and AI workflows while working with the leadership team on priority initiatives.

What you will do

• Own business-critical projects end to end from day one, with a metric and a deadline
• Build the systems the company runs on: trackers, dashboards, automations, and AI workflows
• Cut processes, meetings, and work that don't move a number
• Work directly with the leadership team on our highest-priority initiatives across product, ops, finance, and growth

Required qualifications

• Proof you've owned something end-to-end: a job, a startup, a side project, or a campus org
• Fast learning
• Built a system that other people still use
• Use AI daily
• Ability to name what to drop when everything is urgent
• Set early markers and know within weeks whether something is working
• Write clearly and use numbers instead of adjectives
• Own your misses and can say what you changed afterward

Benefits

• Equity participation for every full-time team member
• Periodic equity refreshments based on performance
• A Pod
• Full access to health, vision, and dental insurance for you and your dependents
• Supplemental life insurance
• Flexible PTO
• Commuter benefits
• Paid parental leave

Before you apply

• This is a posted role year-round and hiring happens from this pool whenever a need for a generalist role is identified
• You may not hear back initially

About the company

Eight Sleep is a sleep fitness company building hardware, software, and AI technology. They operate as a high-performance team focused on human potential through optimal sleep.