Hardware Support & Test Intern

The role

This intern will troubleshoot field units and support testing of prototypes on the hardware engineering team. You will work on novel hardware products within a small, mission-driven team.

What you will do

• Troubleshoot issues seen in the field by customers
• Analyze data from units
• Talk to customers as needed to understand failures
• Work with the engineering team to determine root causes and corrective actions
• Support product development teams with prototyping and testing
• Build software and AI tools to facilitate diagnosis of hardware failures

Required qualifications

• Strong written and verbal communication skills
• Familiarity with mechanical, electrical, and software systems
• Familiarity with interpreting data and sensor readings
• Familiarity with root cause analysis, DOE, and quality measuring techniques
• Pursuing or recently completed a BS in Mechanical or Electrical Engineering, or equivalent

About the company

Eight Sleep is a sleep fitness company building hardware, software, and AI technology. They are recognized by Fast Company and TIME for their innovations.