Integrations Architect

The role

You will own the integration workstream for API-based integrations during implementation and support escalated issues post-launch. You will coordinate between engineers and campus IT or Admissions teams to deliver managed integrations.

What you will do

• Own the delivery of API-based integrations between Element451 and partner systems from kickoff to go-live
• Partner with Implementation Leads to align integration timelines with go-live milestones
• Apply standard integration approach including running scripts, data mappings, and validation checks
• Coordinate between the engineer building the integration and the customer testing it
• Bring ideas for setups that do not fit the standard approach
• Document mappings, assumptions, and edge cases for CS and Support
• Diagnose integration issues using logs, error payloads, and testing tools
• Identify root-cause issues across auth, endpoints, payload formatting, source data, or scheduling
• Build and maintain integration runbooks, troubleshooting playbooks, and known failure modes guides
• Provide technical expertise on integrations for Partnerships, Sales, and Customer Success

Required qualifications

• 3–6 years in integrations, technical support, data operations, implementation engineering, or similar roles with APIs as a core responsibility
• Demonstrated ability to lead client-facing projects with strong communication and project management skills
• Experience with REST/API fundamentals: auth patterns, reading docs, testing endpoints, debugging, handling errors, pagination, rate limits
• Ability to give engineers clear requirements and review their work
• Working knowledge of higher-ed SIS and ERP concepts, terminology, and how campus data flows
• Strong coordination skills
• Strong written communication

Nice to have

• experience leading integration projects
• Experience with systems such as Ellucian Ethos (Banner or Colleague), Populi, Workday Student, or Anthology
• ETL/ELT workflows
• Data mapping and validation
• Low-code/no-code tools like Zapier
• Data orchestration tools like Dagster
• Python

About the company

Element451 provides API-based integrations for higher education.