Deployment Strategist - North America

The role

You will deploy ElevenAgents, an enterprise AI platform, to solve customer problems. You will work with customers to understand workflows, own flagship deals, and collaborate with engineering teams to ensure agents reach production.

What you will do

• Meet with strategic customers to understand AI transformation goals and pain points.
• Own flagship deals end-to-end from use case identification to closing.
• Embed within strategic customers as a trusted partner and spend time onsite.
• Identify high-impact use cases and collaborate with Forward Deployed Software Engineers.
• Guide customers on best practices for deploying products like ElevenAgents.
• Scope out potential applications in new industries and expand AI solutions globally.
• Present results and proposals to technical teams and C-suite executives.
• Collaborate with Research teams to feed field insights back into the platform and models.
• Build and deliver compelling demos of ElevenAgents and AI technology.
• Collaborate daily with customers' engineering and executive teams to ensure production delivery.

Required qualifications

• 3+ years of experience working with customers in a technical capacity.
• Experience in product development, delivery, and change management.
• Commercial instinct for deal conversations, value propositions, and enterprise sales cycles.
• Basic proficiency in Python and familiarity with API integration.
• Excellent communication and problem-solving skills.
• Proven track record of taking ownership of complex, ambiguous projects.
• Adaptability to work across different customer environments, industries, and technical use cases.
• Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks.
• Ability to creatively map enterprise use cases and workflows to AI systems.

Nice to have

• Direct enterprise customer experience

Benefits

• Annual discretionary stipend for professional development.
• Annual discretionary stipend to meet up with colleagues.
• Annual team offsite in a new location.
• Monthly co-working stipend if not located near main hubs.

About the company

ElevenLabs is an AI research and product company transforming how we interact with technology. They offer platforms including ElevenAgents, ElevenCreative, and ElevenAPI.