Employee Relations Partner

The role

You will lead formal performance processes, investigations, grievances, and disciplinary matters. You will also build the company's dedicated employee relations function, including playbooks, training, and scalable workflows.

What you will do

• Lead formal performance processes including back on track plans
• Run fair, well-documented investigations into misconduct, grievances, and complaints
• Manage disciplinary, dismissal, and exit matters
• Partner with in-house and outside counsel to assess risk
• Triage incoming cases with People Partners
• Keep the case log and report on patterns, risks, and trends
• Build playbooks, templates, and training to raise lead capability
• Build out a self-serve ER flow for leads
• Partner with People Ops and Compliance teams for terminations and compliance workflows

Required qualifications

• Hands-on experience leading employee relations cases including performance management, investigations, grievances, and disciplinaries
• Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness
• Solid working knowledge of employment law principles
• Comfort working alongside in-house and outside counsel
• Skilled in writing clear, defensible documentation
• Ability to coach leads through hard conversations
• Comfortable moving fast and staying agile
• Comfortable building process as well as running cases

Nice to have

• Experience supporting globally distributed teams or multi-jurisdiction environments

Benefits

• Annual discretionary stipend for professional development
• Annual discretionary stipend to meet up with colleagues
• Annual team offsite
• Monthly co-working stipend if not located near main hubs

About the company

ElevenLabs is an AI research and product company transforming how we interact with technology. They serve millions of users and thousands of businesses through platforms like ElevenAgents, ElevenCreative, and ElevenAPI.