Legal Operations Lead

The role

You will own the legal operations function and build systems to ensure the Legal Team scales. This includes managing contract management, vendor relationships, and the legal tech stack.

What you will do

• Assist in the design and improvement of the operating model for Legal.
• Identify work to be handled by the team and areas for automation.
• Manage the legal technology stack including contract lifecycle management, matter management, and e-billing systems.
• Manage relationships with outside counsel and legal service providers.
• Track budget and performance for legal service providers.
• Work with automation teams to use Eleven Agents and other tools.
• Define metrics and build dashboards for team priorities, workload and performance.
• Partner with Finance, IT, FDE and business teams to align legal processes.

Required qualifications

• 7+ years of experience in legal operations with some experience leading the function
• Deep expertise in legal technology, including CLM platforms, e-billing systems, and matter management tools
• Experience supporting global teams
• Strong analytical skills with experience gathering metrics to storytell and drive key business decisions
• Excellent organizational skills and ability to manage competing deadlines
• Strategist and operator
• Intellectually curious
• Highly organized, detail-oriented, and proactive
• Genuinely interested in the future of AI and emerging technologies
• Strong communicator
• Comfortable working independently in a distributed, high-trust environment
• Previous experience at a high-growth technology or AI company

Nice to have

• Ironclad

Benefits

• Annual discretionary stipend for professional development
• Annual discretionary stipend to meet up with colleagues
• Annual team offsite
• Monthly co-working stipend if not located near main hubs

About the company

ElevenLabs is an AI research and product company transforming how we interact with technology. They serve millions of users and thousands of businesses through platforms like ElevenAgents, ElevenCreative, and ElevenAPI.