Privacy Program Manager

The role

The Privacy Program Manager will build and scale the global privacy program. This person will translate privacy requirements into repeatable processes and drive day-to-day operations of privacy initiatives across the company.

What you will do

• Manage and improve the global privacy program.
• Coordinate privacy compliance workflows for GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and biometric privacy requirements.
• Manage privacy impact assessment processes including PIAs and DPIAs.
• Partner with Product, Engineering, Legal, and Security to operationalize privacy-by-design.
• Maintain data inventories, records of processing activities, and data flow documentation.
• Manage processes for data subject and consumer rights requests.
• Partner with Security and Legal on third-party and vendor privacy assessments.
• Support privacy incident response and regulatory or customer inquiries.
• Implement and administer privacy tooling and automation including consent management platforms.
• Develop privacy program metrics, dashboards, and reporting.

Required qualifications

• 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or a related field.
• Experience operationalizing privacy requirements under GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and biometric privacy requirements.
• Technical mindset to read data flow diagrams and understand system architectures.
• Experience building or improving privacy review processes, privacy impact assessments, or privacy control frameworks.
• Hands-on experience managing consent management platforms and cookie/tracking technology compliance.
• Familiarity with security and privacy frameworks such as SOC 2, ISO 27001, or similar.
• Excellent project management, communication, stakeholder management, and problem-solving skills.

Nice to have

• Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT

Benefits

• Annual discretionary stipend for professional development.
• Annual discretionary stipend to meet up with colleagues.
• Annual team offsite in a new location.
• Monthly co-working stipend if not located near main hubs.

About the company

ElevenLabs is an AI research and product company transforming how we interact with technology. They serve millions of users and thousands of businesses through platforms like ElevenAgents, ElevenCreative, and ElevenAPI.