Engagement Manager, Future Platforms | Housing

The role

You will drive customer deployments from sales handoff through launch and stabilization. You will lead discovery, scoping, and execution for future platform products while building repeatable playbooks.

What you will do

• Own engagement success end-to-end from sales handoff through launch and stabilization
• Lead discovery, scoping, and decisioning for customer workflows and rollout plans
• Run the execution motion for a book of concurrent deployments
• Coordinate internal teams and client stakeholders
• Collaborate with product operations, engineering, and training teams for configuration and launch
• Partner with client leadership on change management and adoption
• Bring new workflow and product requirements to Product and Engineering
• Contribute to the playbook by feeding lessons into processes and templates
• Support sales and expansion through pre-sales discovery and scoping
• Attract top-tier talent to join the team

Required qualifications

• 3–5 years running enterprise software implementations, platform migrations, or technology transformation programs
• Demonstrated track record of taking enterprise deployments live
• STEM degree or equivalent technical background
• Proven ability to take ownership and operate autonomously in fast-paced, ambiguous environments
• Proven ability to independently manage complex projects end-to-end in a client facing setting
• Excellent communication and ability to build strong relationships and influence stakeholders
• Ability to operate creatively and flexibly while maintaining sharp attention to detail
• Willingness to travel ~2x per month for ~2-3 days
• Willingness to work in person at our office 4-5 days a week

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend
• Collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• Relocation packages

About the company

EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.