Senior Platform Operations Engineer

New York City. Posted 2 months ago

The role

You will lead strategic technical projects to drive operational scalability. You will build and optimize product and business operations systems to support rapid growth.

What you will do

Drive cross-functional technical projects
Own, optimize, and build upon product and proprietary business operations systems
Conduct discovery on stakeholder needs to enhance automation and scalability
Collaborate with customers on critical milestones
Continuously ship new features and improvements in an engineering environment
Balance speed and quality while iterating on production systems
Evaluate, select, and tune new technologies
Attract top-tier talent

Required qualifications

3+ years of experience building and scaling technical solutions
Proficiency in Python
Solid understanding of system design and scalable architecture principles
Experience working cross-functionally across stakeholders
Ability to translate technical concepts into actionable insights
Startup mindset with a strong sense of ownership, urgency, and pragmatism
Ability to solve complex problems independently with minimal guidance
Bias for action
Willingness to work in person at our offices 4-5 days a week

Nice to have

Experience with platform architecture and analytics in a SaaS environment
Experience with AWS cloud infrastructure
Experience in client-facing roles
Understanding of SaaS metrics, strategies, and lifecycle management

Benefits

Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend
Collaborative in-office environment with an open floor plan
Fully stocked kitchen
All meals covered in the office
Unlimited vacation
Paid holidays
Relocation packages

About the company

EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.