Engagement Lead, Future Platforms | Housing

The role

You will drive customer deployments from sales handoff through launch and stabilization. You will build repeatable playbooks and coordinate with Product and Engineering to translate customer needs into product requirements.

What you will do

• Own engagement success end-to-end from sales handoff through launch and stabilization
• Support sales and expansion through pre-sales discovery and scoping
• Lead discovery, scoping, and decisioning for customer workflows and success metrics
• Run the execution motion by maintaining project plans and operating cadences
• Collaborate with product operations, engineering, and training teams for configuration and launch
• Partner with Product/Engineering to define new product workflows and requirements
• Build scalable playbooks, processes, templates, and systems
• Attract top-tier talent to join the team

Required qualifications

• 5–8 years of experience in management consulting, corporate strategy, product management, and/or founder/operator roles at high-growth startups
• STEM degree or equivalent technical background
• Proven ability to take ownership and operate autonomously with strong judgement in fast-paced, ambiguous environments
• Proven ability to independently manage complex projects end-to-end in a client facing setting
• Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders
• Ability to operate creatively and flexibly while maintaining sharp attention to detail
• Willingness to travel ~1x per month for ~3 days
• Willingness to work in person at our office 4-5 days a week

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend
• Collaborative in-office environment with an open floor plan
• Fully stocked kitchen and all meals covered in the office
• Unlimited vacation and paid holidays
• Relocation packages

About the company

EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.