Product Operations Manager | Housing

The role

The Product Operations Manager will partner with Product and Engineering to build, launch, and scale enterprise-ready solutions. You will use technical and analytical skills to improve product quality, adoption, and speed.

What you will do

• Translate product requirements into clear, buildable workflows through specs, diagrams, and edge-case definition
• Conduct thorough discovery sessions with new clients to understand their needs and requirements
• Drive launch readiness and coordinate cross-functional stakeholders through release
• Own enterprise implementation readiness, including migrations, permissions, templates, and configurations
• Lead post-launch follow-through to ensure issues are identified, resolved, and learned from
• Use SQL and internal tools to analyze product usage, adoption, and workflow health
• Own feedback loop conversations by synthesizing data across multiple channels
• Build and scale product operations processes, including monitoring, issue resolution, and ongoing support operations
• Manage product compliance requirements and collaborate with Legal on regulatory or policy-related initiatives
• Attract top-tier talent to join our driven team

Required qualifications

• Experience in product operations, management consulting, or related operational roles in high-growth tech companies
• Working proficiency in SQL and comfort driving independent analysis
• Proven ability to manage complex, cross-functional initiatives in ambiguous environments
• Strong written communication skills, including specs and process documentation
• High attention to detail with strong ownership and follow-through
• Willingness to work in person at our office 4-5 days a week

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend
• Collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• Relocation packages

About the company

EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.