Field Enablement Specialist | Housing

The role

You will own the in-person adoption experience for customers rolling out AI across properties. You will design and deliver tailored live training sessions and workshops while acting as a consultant to diagnose customer workflows.

What you will do

• Design and deliver tailored, interactive live training sessions and workshops.
• Customize workshops to specific customer workflows and onsite operations.
• Partner with the customer education team to develop AI-powered training tools and modules.
• Bring actionable feedback from the field back to product teams.
• Seek feedback during training to adjust approaches in real time.
• Collaborate with cross-functional teams to evolve customer training.
• Track industry trends and best practices in training and onboarding.
• Represent EliseAI to help attract top-tier talent.

Required qualifications

• 2+ years of experience in a customer-facing training, coaching, implementation, or consultant role.
• Experience translating customer education resources into live, interactive training for diverse audiences.
• Willingness to travel up to 75% of the time to conduct in-person training sessions with clients.
• Strong communication and presentation skills.
• Technical proficiency to learn and demonstrate expertise in products.
• Proven ability to build rapport with customers and establish trusted advisor relationships.
• Highly organized and detail-oriented to manage multiple priorities and deadlines.

Nice to have

• Ability to conduct sessions in both English and Spanish
• Experience in the multifamily industry as a trainer, coach, or onsite team member

Benefits

• Base salary
• Equity
• Comprehensive benefits & perks package

About the company

EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.