Instructional Designer

The role

You will design high-impact learning experiences for functional onboarding, product education, and performance enablement. You will collaborate with subject matter experts to create guides, product walkthroughs, and training modules.

What you will do

• Design and develop instructional content for onboarding, internal enablement, and product education
• Partner with subject matter experts and cross-functional teams to gather requirements and co-create learning experiences
• Write scripts for training videos, product walkthroughs, demos, and other educational content
• Translate complex workflows and product features into learning experiences
• Create interactive guides, video explainers, motion graphics, and live training materials
• Leverage Figma to design layouts, prototypes, and learning templates
• Use motion and visual storytelling to make key concepts memorable
• Conduct needs assessments, learner research, and usability testing
• Establish and evolve frameworks, templates, and systems
• Regularly audit and iterate content

Required qualifications

• 3+ years of experience in instructional design, learning experience design, or enablement in a SaaS or tech environment
• Strong understanding of adult learning principles, instructional design best practices, and performance-based learning
• Proficiency in Figma for visual design, prototyping, and collaboration
• Experience with e-learning and motion design tools (e.g., Articulate 360, Rise, Storyline, Camtasia, After Effects, Premiere Pro)
• Ability to translate technical and operational concepts into intuitive learning assets
• Excellent communication and storytelling skills across visual, written, and verbal mediums
• Ability to work autonomously, manage multiple priorities, and thrive in a fast-paced, evolving environment
• Familiarity with accessibility standards (WCAG), SCORM/xAPI, and learner feedback loops

Nice to have

• A degree in Instructional Design, Interaction Design, HCI, or a related visual or digital design field
• Experience designing education or onboarding experiences for B2B SaaS
• Background in motion, interaction, or visual storytelling
• Experience with LMS platforms (e.g., Skilljar, Lessonly, WorkRamp)
• Experience with performance evaluation frameworks like Kirkpatrick or Bloom’s Taxonomy

Benefits

• Equity in the company in the form of stock options
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Monthly fitness stipend
• Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays
• Relocation packages from outside of the greater NYC Metro area

About the company

EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.