Eliseai

Lead Deployment Strategist, Future Platforms | Housing

New York City. Posted a month ago

The role

You will drive customer deployments from sales handoff through launch and stabilization. You will lead discovery, scoping, and execution for future platform products while building repeatable playbooks and systems.

What you will do

  • Own engagement success end-to-end from sales handoff through launch and stabilization
  • Translate goals into requirements, workflows, success metrics, and rollout plans
  • Manage a full book of concurrent deployments
  • Coordinate internal teams and client stakeholders
  • Collaborate with product operations, engineering, and training teams for configuration and launch
  • Partner with client leadership on change management and workflow shifts
  • Bring new workflow and product requirements to Product and Engineering
  • Feed lessons from engagements into processes and templates
  • Participate in later-stage sales and pre-sales discovery
  • Attract top-tier talent to join the team

Required qualifications

  • 5–8 years running enterprise software implementations, platform migrations, or technology transformation programs
  • Demonstrated track record of taking enterprise deployments live
  • STEM degree or equivalent technical background
  • Ability to operate autonomously with strong judgement in fast-paced, ambiguous environments
  • Ability to independently manage complex projects end-to-end in a client facing setting
  • Excellent communication and ability to build strong relationships and influence stakeholders
  • Ability to operate creatively and flexibly while maintaining sharp attention to detail
  • Willingness to travel ~2x per month for ~2-3 days
  • Willingness to work in person at our office 4-5 days a week

Benefits

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend
  • Collaborative in-office environment with open floor plan and fully stocked kitchen
  • All meals covered in the office
  • Unlimited vacation and paid holidays
  • Relocation packages

About the company

EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.