Eliseai
Solutions Engineer, Implementation & Delivery | Housing
New York City. Posted 3 months ago
The role
You will own technical implementation end-to-end for enterprise accounts from presales discovery through go-live. You will partner with Engagement and Customer Success Managers to architect and configure the EliseAI platform.
What you will do
- Own technical implementation end-to-end across enterprise accounts
- Partner with Engagement Managers and Customer Success Managers
- Drive technical discovery during pre-sales by mapping customer workflows
- Configure and activate EliseAI's platform to match customer needs
- Build and present best practice recommendations
- Develop and maintain expertise across multiple verticals
- Serve as the internal voice of the customer for Product and Engineering
- Contribute to scalable internal assets like playbooks and templates
- Identify and resolve risks in customer deployments
Required qualifications
- 3+ years of experience in solutions engineering, implementation engineering, technical account management, or a closely related presales/post-sales technical role
- Proven track record of owning technical implementation for enterprise-grade customers
- Comfortable with APIs, system integrations, data flows, and configuration-heavy platforms
- Excellent communicator and relationship builder
- Strategically minded with strong customer instincts
- Experienced working across Sales, CS, Product, and Engineering
- Organized and accountable
- Customer-first mentality
- Willingness to work on-site at our office 4–5 days per week
Nice to have
- SQL proficiency
- Familiarity with BI tools (e.g., Looker, Tableau)
Benefits
- Equity in the company
- Medical, Dental, and Vision premiums covered at 100%
- Fully paid parental leave
- Commuter benefits
- 401k benefits
- Fitness & home services stipend
- Fully stocked kitchen with all meals covered in the office
- Unlimited vacation and paid holidays
- Relocation packages covered
About the company
EliseAI improves the housing and healthcare industries by integrating AI agents into existing workflows. The company recently raised a $350 million funding round at a $4 billion valuation.