Associate AI Deployment Manager

The role

The Associate AI Deployment Manager executes scoped work inside client AI engagements. You will focus on either Build, organizing product definition and delivery, or Enablement, helping client teams learn and apply AI through training and workshops.

What you will do

• Participate in stakeholder and user discovery to document workflows and needs.
• Translate research into requirements, user stories, workshop plans, and roadmaps.
• Maintain use-case and action trackers.
• Maintain backlogs, requirements, and delivery artifacts.
• Coordinate dependencies with client partners, designers, and engineers.
• Run test sets or evaluation steps and log failure modes.
• Prepare and facilitate trainings, workshops, and office hours.
• Build and refine exercises, prompts, skills, and workflows.
• Track delivery progress and adoption signals.
• Prepare concise client readouts on progress, decisions, risks, and next steps.

Required qualifications

• Experience in product, consulting, technical program management, customer success, or a related setting.
• Strong organization and follow-through across tasks, backlogs, dependencies, testing, or client workstreams.
• Experience in client-facing delivery, training, facilitation, learning and development, adoption, or a related setting.
• Ability to prepare clear learning materials, explain AI in practical terms, and help users apply new tools in their workflows.
• Strong AI fluency: practical use of current AI tools and a working understanding of their capabilities, limitations, and safeguards.
• Clear written and verbal communication.
• Human-centered design mindset.
• Sound organization, reliable follow-through, comfort with changing needs, and a habit of asking sharp questions and escalating early.

Nice to have

• Experience across both Build and Enablement.
• Hands-on experience with prompts, skills, or lightweight automations.
• Experience designing training content or facilitating workshops.
• Exposure to enterprise software delivery, including requirements, backlogs, sprints, QA, or evaluation work.

Benefits

• Competitive compensation (base salary + performance incentives tied to client outcomes).
• Equity options in a growing AI services company.
• Exposure to a wide range of industries and high-impact AI problems.
• Travel opportunities for on-site client engagements (if desired).
• Deliver inside real client engagements and build the full AI Deployment craft through hands-on work.
• Work with client teams on practical AI products, workflows, and adoption.
• Partner with AI Deployment Managers, engineers, client champions, and leaders.
• Contribute to reusable playbooks, workshop materials, and delivery assets.

About the company

Eliza is a technology services company dedicated to helping organizations build and deploy cutting-edge AI solutions. They work across industries to bring real-world AI applications to life.