Partner Operations Manager

The role

You will build and run the operating system for Eliza's OpenAI partnership. This involves managing strategic partnerships, marketing, and go-to-market execution to move opportunities from referral to closed business.

What you will do

• Build the partnership operating model including plans, stakeholder maps, and playbooks
• Equip strategic sellers with context, tools, and sales materials
• Move warm opportunities forward by qualifying and tracking OpenAI referrals
• Coordinate partner marketing campaigns, events, and workshops
• Lead regular partnership reporting internally and with OpenAI
• Maintain and improve HubSpot and OpenAI partner portal workflows
• Keep sellers, marketing, delivery, and leadership aligned on priorities
• Monitor OpenAI programs and translate changes into practical updates
• Build customer evidence through WinWire creation

Required qualifications

• Experience in partner operations, strategic partnerships, go-to-market operations, partner marketing, or business development
• Experience building repeatable processes, playbooks, and materials for a sales or partnership team
• Strong analytical and reporting skills
• Experience coordinating campaigns, events, workshops, or other partner-facing programs
• Strong project management and follow-through across several stakeholders and active opportunities
• Clear writing and presentation skills
• Commercial judgment
• Systems thinking
• Relationship building
• Ownership and action
• Clear communication
• Adaptability

Nice to have

• HubSpot experience
• Experience in professional services, consulting, or technology partnerships

Benefits

• Competitive compensation (base salary + performance incentives tied to client outcomes)
• Equity options in a growing AI services company
• Exposure to a wide range of industries and high-impact AI problems
• Travel opportunities for on-site client engagements (if desired)
• A collaborative, mission-driven team passionate about the real-world impact of AI
• Meaningful ownership of a growing strategic partnership
• The chance to shape how Eliza builds and runs partner programs
• Close collaboration with commercial, marketing, and delivery leaders
• Work at the intersection of professional services and applied AI
• The opportunity to build practical systems and see their impact on real customer opportunities

About the company

Eliza is a technology services company and OpenAI partner dedicated to helping organizations build and deploy AI solutions. They combine technical expertise with hands-on client collaboration to solve problems.