Caregiver Coach - Remote (EST)

The role

The Caregiver Coach ensures caregivers integrate into treatment by adhering to care plans and engaging in programming. This role involves providing skills-based sessions and addressing barriers to treatment to support patient recovery.

What you will do

• Provide skills-based individual and group sessions to caregivers.
• Implement motivational strategies to engage caregivers with care plans.
• Participate in multidisciplinary treatment team huddles.
• Guide caregivers to anticipate challenges and engage in coping-ahead strategies.
• Maintain an availability calendar for caregiver appointments.
• Conduct proactive outreach, missed appointment recovery, and reminders.
• Engage in problem-solving to ensure care plan adherence.
• Personalize care plans by making program recommendations and coordinating services.
• Guide caregivers in developing advocacy-related documentation.
• Complete timely documentation of caregiver interactions.

Required qualifications

• 2+ years of experience working directly with patients in a setting that utilizes protocolized care
• Comfort working within structured care models or evidence-based protocols
• Ability to balance structured protocols with deep empathy
• Track record of taking accountability for patient care plans
• Experience guiding patients and families in achievement of treatment goals
• Lived experience as an eating disorder support for a loved one in firm/stable recovery
• Ability to connect with a range of diverse people
• Ability to identify and direct patients and families in achievement of treatment goals
• Passion for evidence-based care
• Strong oral and written communication skills
• Strong organizational and time management skills
• Strong attention to detail

Benefits

• Flex PTO policy (3-5 wks/year recommended)
• 11 paid company holidays
• Generous Parental Leave Benefits
• Medical, Dental, Vision, Life, and AD&D insurance
• Spring Health 100% employer-paid mental health benefit
• 5 free therapy sessions and 5 free coaching sessions per year for employees and dependents
• Employee Assistance Program (EAP)
• HealthJoy 100% employer-paid platform
• 401K Option
• Student Loan Repayment ($500/quarter for under a year; $1,000/quarter for over a year)
• Up to $1,000/year stipend for continuing education
• $50/month home internet stipend

About the company

Equip is a virtual, evidence-based eating disorder treatment program. Founded in 2019, it is a fully virtual company that provides dedicated care teams to patients.