Caregiver Coach - Remote (CST)

The role

The Caregiver Coach ensures caregivers integrate into treatment by adhering to care plans and engaging in programming. This role involves providing skills-based sessions and addressing barriers to treatment for families.

What you will do

• Provide skills-based individual and group sessions to caregivers in treatment.
• Implement motivational strategies with caregivers to engage with their care plans.
• Participate in multidisciplinary treatment team huddles.
• Guide caregivers to anticipate challenges and engage in coping-ahead strategies.
• Maintain an availability calendar for caregivers to schedule appointments.
• Conduct proactive outreach, missed appointment recovery, reminders, tracking, and support.
• Engage in problem-solving to ensure care plan adherence.
• Ensure personalization of care plans by making program recommendations and coordinating services.
• Guide caregivers in developing advocacy-related documentation.
• Complete timely documentation of caregiver interactions.

Required qualifications

• 2+ years of experience working with families/supports in a health care setting including coaching, case management, mentorship, social work, or milieu therapy.
• Lived experience as an eating disorder support for a loved one in firm/stable recovery.
• Ability to connect with a range of diverse people with varying lived experiences.
• Ability to identify and direct patients and families in achievement of treatment goals.
• Passion for evidence-based care and ability to learn, practice, and develop new coaching skills.
• Strong oral and written communication skills.
• Strong organizational and time management skills.
• Strong attention to detail.
• Comfortable working with and learning new technologies.
• Comfortable working remotely (including the requirement to be on camera).
• Comfortable with ambiguity and ability to think critically in a fast-paced, fluid environment.
• Ability to operate standard office equipment and keyboards as well as to talk or hear by telephone.

Benefits

• Flex PTO policy (3-5 wks/year recommended)
• 11 paid company holidays
• Generous Parental Leave Benefits
• Medical, Dental, Vision, Life, and AD&D insurance
• Spring Health 100% employer-paid mental health benefit
• 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents
• Employee Assistance Program (EAP)
• HealthJoy 100% employer-paid platform
• 401K Option
• Student Loan Repayment: $500/quarter for employees under a year of tenure, $1,000/quarter for employees over a year of tenure
• Robust training in evidence-based treatments
• Up to $1,000/year stipend for continuing education

About the company

Equip is a virtual, evidence-based eating disorder treatment program. Founded in 2019, it is a fully virtual company that provides dedicated care teams to patients.