Recovery Coach - Remote (EST)

The role

The Recovery Coach ensures patients successfully integrate into treatment by adhering to care plans and engaging in programming. This role involves providing skills-based sessions and addressing barriers to recovery through a multidisciplinary care team.

What you will do

• Provide skills-based individual and group sessions to patients and caregivers.
• Implement motivational strategies to engage patients and caregivers with care plans.
• Participate in multidisciplinary treatment team huddles.
• Guide patients and caregivers to anticipate challenges and use coping-ahead strategies.
• Maintain an availability calendar for scheduling appointments.
• Conduct proactive outreach, missed appointment recovery, and reminders.
• Engage in problem-solving to ensure care plan adherence.
• Personalize care plans by making program recommendations and coordinating services.
• Build relationships of respect and trust with patients.
• Complete timely documentation of caregiver and patient interactions.

Required qualifications

• Lived experience with eating disorder recovery with ability to identify as being in a solid space of recovery.
• 2+ years of experience working directly with patients in a setting that utilizes protocolized care.
• Proven comfort working within structured care models or evidence-based protocols.
• Proven ability to balance structured protocols with personalization.
• Proven track record of taking accountability for patient care plans.
• Experience guiding patients and families in achievement of treatment goals.
• Ability to connect with a range of diverse people.
• Passion for evidence-based care.
• Strong oral and written communication skills.
• Strong organizational and time management skills.
• Strong attention to detail.
• Comfortable working with and learning new technologies.

Benefits

• Flex PTO policy (3-5 wks/year recommended)
• 11 paid company holidays
• Generous Parental Leave Benefits
• Medical, Dental, Vision, Life, and AD&D insurance
• Spring Health 100% employer-paid mental health benefit
• 5 free therapy sessions and 5 free coaching sessions per year for employees and dependents
• Employee Assistance Program (EAP)
• HealthJoy 100% employer-paid platform
• 401K Option
• Student Loan Repayment: $500/quarter for employees under a year of tenure
• Student Loan Repayment: $1,000/quarter for employees over a year of tenure
• Robust training in evidence-based treatments

About the company

Equip is a virtual, evidence-based eating disorder treatment program. Founded in 2019, it is a fully virtual company that provides dedicated care teams to patients.