Focal

Field Deployment Engineer (Entry Level)

San Francisco. Posted 8 months ago

The role

This person will execute installations and perform on-site service for robotic heating systems. You will work with engineering and operations teams to ensure deployments are clean, consistent, and on time.

What you will do

  • Prepare and maintain deployment equipment and materials
  • Perform on-site installation of electromechanical heating systems
  • Read and interpret install documentation
  • Perform system commissioning including registration, mechanical checks, electrical verification, networking setup, and functional testing
  • Ensure installations meet internal quality and safety standards
  • Perform basic troubleshooting across mechanical, electrical, and networking components
  • Replace units, perform repairs, and validate issues and fixes
  • Execute scheduled maintenance visits
  • Document site conditions and service outcomes
  • Flag recurring issues to engineering and coordinate install timing with site managers

Required qualifications

  • Technical training in mechanical, electrical, robotics, or a related field or equivalent hands-on experience installing or servicing connected hardware systems
  • 1–3 years of experience in hardware installation, field service, IoT devices, or similar hands-on technical work
  • Comfortable using hand tools, power tools, laptops, and basic diagnostic software
  • Can follow detailed installation checklists and documentation with high attention to quality
  • Approach troubleshooting logically
  • Communicate clearly and confidently with customers and site staff
  • Ability to stand and move for extended periods
  • Ability to lift and carry equipment and materials up to 50 lbs
  • Comfortable working outdoors in varying weather conditions (heat, cold, light rain)
  • Ability to use ladders and work at moderate heights
  • Comfortable working in active restaurant or hospitality environments
  • Ability to bend, kneel, crouch, and perform hands-on mechanical work

Nice to have

  • Startup hardware experience
  • Degree in mechanical engineering, electrical engineering, robotics, or related field
  • Field deployments of physical infrastructure (energy, robotics, IoT, HVAC, etc.)
  • Networking knowledge (WiFi troubleshooting, routers, signal strength analysis)
  • Experience with reliability testing or environmental validation
  • Restaurant or hospitality installation experience

Benefits

  • Daily lunch provided
  • Company-sponsored benefits
  • Other benefits made available to Focal team members

About the company

Focal builds intelligent robotic radiant heating systems for outdoor restaurants. Their products combine precision mechanics, electronics, and sensing to deliver targeted warmth.

Field Deployment Engineer (Entry Level) at Focal | JobZoey