Fonoa

Solutions Architect- Indirect Tax

New York, US, Remote. Posted 2 months ago

The role

A Solutions Architect will join the Post-Sales Implementation team to help enterprise clients implement tax technology solutions. You will translate business, technical, and regulatory requirements into scalable technical solutions focusing on e-invoicing and digital tax compliance.

What you will do

  • Develop scoping and implementation plans with Solutions engineers.
  • Perform feature gap analyses and provide tailor-made solutions.
  • Collect and capture client feedback for product, engineering, support, and solutions teams.
  • Troubleshoot technical implementation issues and tax implications.
  • Manage implementation project timelines and deliverables.
  • Track Post-sales and post-go-live metrics and engagement.
  • Work with APIs, JSON/XML payloads, webhooks, authentication mechanisms, and data mappings.
  • Use modern AI tools to improve research, analysis, documentation, troubleshooting, and implementation efficiency.

Required qualifications

  • Professional experience with e-invoicing, electronic invoicing, digital tax, indirect tax technology, or related tax compliance solutions.
  • Good understanding of how e-invoicing works from both a business/regulatory and technical perspective.
  • Experience working on B2B SaaS implementations.
  • Comfortable working with APIs, JSON, XML, webhooks, cloud technologies, and system integrations.
  • Ability to translate complex business, tax, and regulatory requirements into clear technical requirements and solution designs.
  • Comfortable navigating strategic conversations with technical and business stakeholders.
  • Experience working with ERP, billing, invoicing, accounting, or financial systems.
  • Practical understanding of AI and modern AI tools.
  • Strong sense of ownership and responsibility for delivering high-quality outcomes.

Nice to have

  • Experience involving enterprise customers, ERP integrations, finance systems, or tax technology.

About the company

Fonoa is the Tax Operating System for autonomous tax. The company operates across 120+ countries and is trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com.