MES Technician (Night Shift)

The role

The MES Technician will support and maintain the MES system and related manufacturing software integrations. You will collaborate with operators, engineers, program managers, and software teams to support production environments.

What you will do

• Provide first tier support to production lines for day-to-day MES operations
• Fix, troubleshoot software and hardware, and support related services and systems
• Troubleshoot MES issues by reviewing log files, event reports, and talking with users
• Act as liaison between factory floor and MES development team
• Capture end user feedback and identify opportunities for improvement
• Train system users on new features and updates
• Perform basic network and device troubleshooting
• Participate in training end users on effective use of MES platform

Required qualifications

• Strong communication skills, both written and verbal
• Ability to work independently with excellent time management
• Ability to multi-task and assess and prioritize competing demands
• Associates Degree in related field Computer Science, Information Systems, IT or equivalent work experience
• Experience with office software applications (Excel, Word, etc.)
• Knowledge of basic REST concepts, SQL queries and basic database concepts
• Experience writing technical documentation

Nice to have

• Experience in a manufacturing, warehouse or logistics environment working with software systems and end-users to support production operations
• Experience collaborating with a variety of stakeholders (e.g. Engineering, Operations, and Software)
• Experience with Jira

Benefits

• Competitive salaries
• Stock options
• 100% medical, dental, and vision premiums for full-time employees
• 80% healthcare premiums for dependents
• At least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents)
• Generous vacation policies

About the company

Form Energy is an American manufacturing and energy technology company. They are developing cost-effective, multi-day energy storage technology to keep the electric grid secure and reliable.