Solutions Engineer, Enterprise, Central

The role

Enterprise Solutions Engineers own technical relationships and drive revenue with large customers across the Eastern US. You will lead product evaluations, design proofs of concept, and architect platform integration into customer workflows.

What you will do

• Lead full cycle product evaluations, design proofs of concept, and run pilots inside customer environments.
• Turn successful pilots into broad adoption and identify new use cases.
• Help teams integrate Factory into existing workflows like CI/CD, code review, testing, and deployment.
• Diagnose customer friction and translate needs into product feedback.
• Translate patterns across customers into actionable feedback for the product engine.

Required qualifications

• 3-4+ years in a technical customer-facing role such as Sales engineering, solutions engineering, developer advocacy, platform engineering, or SRE.
• Experience partnering with an AE to support the customer lifecycle.
• Experience leading complex, technical enterprise deal cycles.
• Ability to read code, write scripts, and debug integrations.
• Ability to stand in front of a room of staff engineers.
• CS degree or equivalent technical foundation.
• Understanding of the modern dev stack including Git workflows, CI/CD pipelines, testing frameworks, and deployment strategies.
• Ability to travel up to 50%

About the company

Factory builds the platform for self-improving software development to help enterprise engineering teams become autonomous software factories. The company is backed by investors including Khosla Ventures and Sequoia.