Member of Deployed Staff

The role

Members of Deployed Staff solve engineering problems alongside customers. You will use Factory to deliver projects such as migrations, large-scale refactors, federated systems, agent harness engineering, and security remediation.

What you will do

• Work with customer engineers and leaders to identify a concrete problem, define scope, and agree on success criteria.
• Build and deliver solutions in customer codebases and environments, using Factory to accelerate the work.
• Design integrations with customers’ development tools, infrastructure, and agent harnesses.
• Diagnose failures across unfamiliar codebases, build systems, and production environments.
• Validate changes through tests, evaluations, and rollout plans appropriate to the project.
• Own delivery milestones, communicate risks, and leave customers with working software and a clear operational handoff.
• Turn successful implementations into reusable tools, reference integrations, and guides.
• Bring reproducible issues and field-tested recommendations back to Factory’s Product and Engineering teams.

Required qualifications

• A technical engineering background, typically in software, infrastructure, platform, mobile, or security engineering.
• Hands-on ability to read unfamiliar code, make changes, debug failures, and validate the result.
• Strong understanding of software development, systems design, testing, and production operations.
• Experience taking an ambiguous technical problem through to a delivered outcome.
• Clear communication with engineers and non-technical stakeholders, including explaining trade-offs and setting realistic expectations.
• A deep passion for working with customers and delivering exceptional outcomes.

Nice to have

• Additional experience in tech lead or product management roles
• Migrations: Moving applications, databases, cloud infrastructure, ERP systems, or legacy platforms, including validation and cutover.
• Refactors: Making substantial changes to complex codebases, architecture, frameworks, or APIs while preserving required behavior.
• Federated systems and on-premises deployments: Helping customers build federated systems within complex enterprise architectures, working across infrastructure, identity, networking, and security boun
• iOS / Android: Shipping mobile applications, with experience in platform-specific development, build systems, testing, and release workflows.
• Federal / public sector: Delivering technical systems in government environments and working through their security, authorization, and operational requirements.
• Agent harness engineering: Building agent runtimes or integrating agents into existing systems, including tools, orchestration, execution environments, and evaluations.
• Security: Application or infrastructure security, vulnerability remediation, secure development workflows, or validating security fixes.

About the company

Factory builds the platform for self-improving software development to help enterprise engineering teams turn organizations into autonomous software factories.