Technical Enablement Manager

The role

You will build technical enablement from the ground up as one of the first hires on the GTM Enablement team. You will partner with Product, Engineering, Marketing, Solutions Engineering, Deployment, and Sales to drive technical excellence across the customer lifecycle.

What you will do

• Partner with Engineering, Product, and Marketing to translate technical direction into actionable guidance for Sales, Solutions Engineering and Deployment teams.
• Design enablement motions and partner with Marketing to produce assets and align teams on positioning, messaging, and target personas.
• Establish technical standards for customer-facing teams and act as the technical voice of GTM back to Product and Engineering.
• Own onboarding and ongoing enablement for SEs, covering demos, scoping, POVs, and post-sale technical success.
• Equip deployment teams with playbooks and technical strategies to accelerate enterprise rollouts.
• Build hackathon and onboarding frameworks to ensure usage of Droids.
• Build with Droids daily to demonstrate capabilities to engineering leaders and developers.

Required qualifications

• 8+ years of technical experience, spanning software engineering and roles such as Solutions Engineer, Developer Advocate, or Technical Trainer.
• Active coder fluent in terminal environments, Git, CI/CD, and agent architectures/model tradeoffs.
• Daily practitioner with AI coding agents, possessing deep insight into their capabilities and failure modes.
• Proven authority in guiding senior engineers and SEs through complex technical challenges, evaluations, and enterprise rollouts.
• Exceptional communication skills.
• Track record of designing impactful technical training, demo programs, hands-on certifications, or adoption frameworks.

Nice to have

• Familiarity with sales and coaching methodologies such as Command of the Message or MEDDPICC

About the company

Factory builds the platform for self-improving software development to help enterprise engineering teams become autonomous software factories.