Factory

Executive Operations Partner (EBP)

San Francisco, CA. Posted 15 days ago

The role

You will act as a strategic force multiplier for the leadership team. You will support the COO by managing calendars, travel, meeting prep, expenses, and logistics.

What you will do

  • Act as a strategic force multiplier for the leadership team
  • Stand up and continuously improve new processes
  • Build strong cross-functional relationships
  • Operate as a gate opener to ensure leaders stay accessible
  • Own end-to-end interactions with candidates, customers, investors, and board members
  • Plan and coordinate logistics for high-stakes meetings, trips, and events
  • Own core operational competencies including calendars, travel, meeting prep, expenses, and logistics

Required qualifications

  • Extremely organized and accountable
  • Skilled at managing multiple competing priorities
  • Proactive in identifying gaps, conflicts, and risks
  • Highly responsive and comfortable with regular text communication
  • Detail-oriented with exceptional accuracy and follow-through
  • Confident communicator with professionalism and discretion
  • Comfortable with ambiguity, autonomy, and scaling systems in a startup environment
  • Tech-savvy with proficiency in Slack, Notion, CRM systems (e.g., Salesforce), Ramp, and other productivity tools

Nice to have

  • Prior experience supporting C-level executives or founders
  • Startup, tech, or AI industry exposure
  • Experience at Series B, Series C, or growth-stage companies

About the company

Factory builds the platform for self-improving software development. The company is backed by investors including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi, and Frank Slootman.

Executive Operations Partner (EBP) at Factory | JobZoey