Regional Director, Solutions Engineering, Enterprise

The role

You will build and lead the Enterprise Solutions Engineering team. You will manage the full customer lifecycle from pre-sales discovery and demos to post-sales adoption and expansion.

What you will do

• Build the Enterprise Solutions Engineering team by defining hiring profiles and recruiting founding engineers
• Design and iterate the team operating playbook across the customer lifecycle
• Own technical win rate, time-to-technical-win, pilot-to-production conversion, and post-sales adoption
• Partner with Sales leadership and Account Executives for technical discovery, demos, and proofs of concept
• Carry accounts directly while the team ramps
• Serve as the escalation point for complex evaluations and high-stakes Enterprise deals
• Onboard, coach, and develop Solutions Engineers
• Act as the voice of the field by feeding customer insight back to Product and Engineering

Required qualifications

• 4+ years leading Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software
• Experience with at least one team you built or scaled from a small starting point
• A strong hiring track record of sourcing, assessing, and closing senior technical customer-facing talent
• A strong technical foundation and fluency in modern software development workflows, developer tooling, CI/CD, and AI coding tools
• Proven ability to partner with Sales while protecting technical integrity and customer trust
• Comfort in high-pressure, customer-facing environments
• Operational discipline in tracking technical win rates and pilot outcomes
• Executive presence and clear communication with developers, architects, and CTOs

Nice to have

• Hands-on experience with agentic coding tools, LLM-based products, or developer platform sales
• Background as a software engineer or in a technical consulting role
• Experience standing up a new team or function for a high-growth company

About the company

Factory builds the platform for self-improving software development to help enterprise engineering teams become autonomous software factories.