Associate

The role

As an Associate, you will scope, build, and deliver AI projects for large retailers in the UK. You will manage work streams, work with stakeholders to understand user needs, and collaborate with technical teams to ensure solutions meet customer needs.

What you will do

• Managing individual work streams to support the successful delivery and implementation of bespoke AI solutions.
• Working side-by-side with Retail and Consumer stakeholders to understand critical mission challenges and user needs.
• Conducting open-source analysis to support the development of cutting-edge AI tools.
• Translating complex operational requirements into clear user stories for delivery and engineering teams.
• Designing and testing workflows that support user-centric decision-making in high-stakes environments.
• Collaborating closely with technical teams to ensure projects run smoothly and solutions meet customer needs.
• Contributing to internal thought leadership, strategy, and capability development across the team.

Required qualifications

• Demonstrate analytical thinking.
• Can clearly communicate ideas and synthesise complex information.
• Some experience working on AI/data intensive projects in the retail and consumer sector.
• External client-facing experience.
• Experience building trusted relationships which have contributed to the overall success of projects/products.
• Worked with technical teams.
• Understand Agile and related methodologies and the basis of iterative development and continuous delivery.
• Thoughtful and proactive in ambiguous situations.
• Keen to take initiative and own finding solutions to challenges.

About the company

Faculty was established in 2014 to transform performance through human-centric AI. They work with over 350 global customers across government, finance, retail, energy, life sciences and defence.