Customer Director - Life Sciences

The role

You will act as a strategic partner to Life Sciences clients to grow impactful accounts. You will lead a team of delivery and engagement specialists to oversee commercial negotiations and the delivery of Applied AI solutions.

What you will do

• Driving revenue growth by identifying strategic opportunities to expand current accounts and onboarding new clients
• Developing and implementing strategic account plans
• Leading commercial negotiations and partnering with the Business Unit Director on sales planning and forecasting
• Building trusted relationships with senior budget holders and C-suite stakeholders
• Managing and mentoring cross-functional commercial teams
• Representing Faculty at industry events and networking forums
• Collaborating with technical teams to translate complex data concepts into innovative use cases

Required qualifications

• Managed senior, complex stakeholder relationships in the Life Sciences industry
• Experience leading large-scale AI/digital transformation projects
• Strong business development mindset with experience in sales methodologies and end-to-end management of deal processes
• Practical problem solver with skills to scope a problem, identify client needs and implement solutions
• Compelling communicator comfortable collaborating with technical experts and translating data-oriented concepts
• Experience in team mentorship and coaching
• Capability to balance multiple strategic projects simultaneously

Nice to have

• Some experience in consulting

Before you apply

• Talent Team Screen: 40 mins
• Introduction Interview: 60 mins
• Commercial Interview: 60 mins
• Leadership and Principles interview: 60 mins
• Meet the MD, Commercial: 30 mins

About the company

Faculty was established in 2014 to work with global customers to transform performance through human-centric AI. They innovate, build and deploy responsible AI for clients in government, finance, retail, energy, life sciences and defence.