Faculty

Customer Director (Maritime)

London, Remote. Posted 3 months ago

The role

You will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain. You will identify and acquire high-value maritime accounts and drive revenue growth through the full sales lifecycle.

What you will do

  • Leading the identification and acquisition of high-value maritime accounts
  • Driving significant revenue growth by owning the full sales lifecycle
  • Executing complex contract and pricing negotiations
  • Cultivating strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry
  • Developing innovative AI and data-driven propositions
  • Overseeing the delivery of sophisticated technology projects
  • Mentoring and coaching a growing team of commercial and delivery professionals
  • Collaborating with technical experts to translate maritime requirements into AI solutions

Required qualifications

  • Deep domain expertise in the maritime sector
  • Success in a commercial technology role
  • Proven track record of managing complex deal processes
  • Proven track record of meeting ambitious revenue targets within a professional services or high-growth tech setting
  • Strategic thinker able to navigate defence sector procurement processes
  • Entrepreneurial spirit
  • Compelling communicator
  • Leadership maturity to work collaboratively within a multidisciplinary team

Nice to have

  • Domain expertise likely gained through time in the Navy or closely related environments

Before you apply

  • Must be eligible for United Kingdom Security Vetting's DV (Developed Vetting) clearance
  • Willing to work on site with clients from time to time
  • Interview process includes Talent Team Screen, Introduction to Hiring Manager, Discovery Role Play Interview, and Case Study Interview

About the company

Faculty was established in 2014 to transform performance through human-centric AI. They work with over 350 global customers across government, finance, retail, energy, life sciences and defence.