Forward Deployed Engineer

The role

The Forward Deployed Engineer works directly with enterprise customers to design, implement, and scale workflows on the Feathery platform. This role involves technical architecture, customer implementation, and cross-functional collaboration with product and sales teams.

What you will do

• Own technical delivery from discovery and proof-of-concept through deployment and onboarding
• Architect, implement, and optimize complex workflows on the Feathery platform
• Guide customers on best practices for building scalable workflow solutions
• Partner with Sales to understand technical requirements and deliver solutions
• Build demos, prototypes, and implementation examples
• Serve as a technical advisor to prospects and customers
• Share customer insights and feature requests to shape the platform
• Create technical content including implementation guides and documentation
• Turn successful implementations into repeatable playbooks and best practices
• Contribute to hiring and mentoring future team members

Required qualifications

• Experience in a customer-facing technical role
• Strong problem-solving skills in workflow automation and data-intensive environments
• Strong working knowledge of JavaScript, including writing and troubleshooting scripts and implementation logic
• Basic familiarity with Python
• Strong communication skills to work across technical and non-technical teams
• Comfortable owning customer implementations from discovery through deployment
• Proactive, resourceful, and comfortable in a fast-paced startup environment
• Strong sense of ownership

Nice to have

• Experience with B2B SaaS fintech platform or workflow automation tools
• Familiarity with low-code/no-code platforms
• Experience delivering enterprise customer implementations
• Background in financial services (insurance, wealth management, lending)
• Experience creating technical documentation, demos, or implementation guides

Benefits

• Competitive compensation and equity
• Health, dental, and vision coverage
• Unlimited PTO
• Stocked office pantry with snacks and ready-to-eat meals
• Company offsite to connect and recharge

About the company

Feathery is the AI operating system for financial institutions and a leader in financial agentic automation. The company is backed by investors including Portage Ventures, Allstate Ventures, and Index Ventures.