Solutions Engineer

The role

A Solutions Engineer will design, implement, and scale workflows on the Feathery platform. This role involves technical scoping, proof-of-concepts, and partnering with customers to ensure successful adoption.

What you will do

• Own technical scoping, proof-of-concepts, and onboarding for key customers
• Partner with customers to design and implement complex workflows on the Feathery platform
• Guide customers through best practices for building scalable, maintainable solutions
• Support deployments and ensure successful adoption across teams
• Work with sales during the evaluation process to demonstrate technical capabilities
• Translate customer requirements into tailored product solutions
• Build demos and prototypes that showcase Feathery's flexibility and power
• Serve as a trusted technical advisor to prospects and customers
• Act as the voice of the customer, surfacing insights and feature requests to product and engineering
• Create technical content such as example applications, documentation, and guides

Required qualifications

• Experience in a customer-facing technical role (solutions engineering, sales engineering, customer success, or similar)
• Strong problem-solving skills, especially in data-heavy or workflow-based systems
• Strong working knowledge of JavaScript, including the ability to write and troubleshoot scripts and logic for customer implementations
• Basic familiarity with Python (able to build/debug API's)
• Excellent communication skills and ability to work across technical and non-technical stakeholders
• Proactive, resourceful, and comfortable operating in a fast-paced startup environment
• Strong sense of ownership and desire to help customers succeed

Nice to have

• Experience working with B2B SaaS platforms or workflow automation tools
• Familiarity with low-code/no-code platforms
• Experience supporting enterprise customers or complex implementations
• Background in financial services (insurance, wealth management, lending)
• Experience creating technical content (docs, demos, tutorials)

Benefits

• Competitive compensation and equity
• Health, dental, and vision coverage
• Unlimited PTO
• Stocked office pantry with snacks and ready-to-eat meals
• Company offsite to connect and recharge

About the company

Feathery is the AI operating system for financial institutions. It provides financial agentic automation for clients to run workflows like onboarding and risk assessment.