Implementation Consultant, Audit

The role

You will provide new customers with onboarding experiences to maximize return on investment. You will build trust, guide growth, and advocate for customer needs across cross-functional teams.

What you will do

• Build trust with customers through regular engagement cadences.
• Create plans outlining customer goals and activities.
• Maintain regular reviews to track progress and adapt plans.
• Cultivate customer champions and grow their Fieldguide knowledge.
• Act as a link between customers and internal cross-functional teams.
• Communicate customer needs to help shape product roadmap and processes.
• Identify success risks and develop action plans to mitigate them.
• Document customer value through case studies, use cases, and success metrics.
• Track customer progress against adoption maps.

Required qualifications

• At least 3+ years of experience leading financial statement audits, including SOX testing, internal controls documentation, and audit methodology/workpapers review.
• Project management proficiency with ability to prioritize and manage multiple customers, projects and requests with little direct oversight.
• Executive presence and ability to influence change.
• Demonstrated history of communicating effectively with customers and across internal teams.
• Bias towards action and ability to take ownership of projects end-to-end with minimal direction.

Benefits

• Competitive compensation packages with meaningful ownership
• Unlimited PTO
• 401k
• Wellness benefits, including a bundle of free therapy sessions
• Technology & Work from Home reimbursement
• Flexible work schedules

About the company

Fieldguide builds software for people who enable trust between businesses by automating and streamlining the work of assurance and audit practitioners. The company is a remote-first organization based in San Francisco, CA.